Shipping policy
Shipping Policy
Thank you for shopping with MUSHIMI!
We aim to deliver your functional snacks quickly, safely, and with care. Please review our standard shipping policy below.
📦 Processing Times
Orders are typically processed within 1–2 business days (excluding weekends and public holidays).
You will receive a confirmation email once your order has been dispatched.
🚚 Shipping Within Australia
-
Standard Shipping: 3–7 business days
-
Express Shipping: 1–3 business days (available at checkout)
Shipping times may vary depending on your location and local carrier operations.
🌏 International Shipping
At this time, MUSHIMI only ships within Australia. We’re working on expanding internationally — stay tuned!
💌 Shipping Confirmation & Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow 24 hours for tracking to update.
📍 Shipping Address
Please ensure all shipping details are accurate. We cannot guarantee changes once the order is processed.
📬 Lost or Delayed Packages
If your order is delayed, lost, or arrives damaged, please contact us at
📧 hello@mushimi.com.au
We’ll do everything we can to make it right.
MUSHIMI
Australia